Author Archives: Andrew Thompson

SmartBridge v1.2.3 is out!

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We are very pleased to announce the  continuing enhancement and expansion of the SmartBridge suite of products. SmartBridge v1.2.3 is to be released this week, and the following provides an overview of what to look forward to.

SmartBridge Control

The latest release of SmartBridge Control, introduces a brand new user interface, This will make using this web based app to keep track of your radio’s, call history, and field activity not only highly functional, but a real pleasure! Below are some images of the dashboard view and real-time call activity.

SmartBridge Control provides direct playback of call audio and is real-time so within seconds of the call finishing you can both playback and download the call audio.  You can use SmartBridge Control and listen to call recordings from any device with a web browser including your phone.

New SmartBridge App functionality

To compliment the expansion of supported hardware there are a number of improvements we have made to SmartBridge Dispatcher and Mobile;

Support for the Siyata in-vehicle devices with SmartBridge Mobile.

Support for new PTT buttons – All SmartBridge Apps.

Improved protocol stability when using Serial over IP in SmartBridge Dispatcher deployments through complex firewall/router routes.

Improvements to the least cost routing process for GPS store and forward on SmartBridge Mobile and SmartBridge Phone. This will provide faster updates of positions.

New Alert functionality in SmartBridge Dispatcher. You can now select an option to flash the worker location on the map, and change the colour of their marker. This provides a faster identification of the worker in distress.

Improvements to the Activation screen to make it simpler for new users.

Various improvements to the user interface and code improvements.

New hardware.
We are committed to supporting additional commodity immediately available hardware to enhance operations and continually enhance your PTT experience. We are very pleased to show the first of these, with more to come.

Siyata Vehicle mounted Android devices

The Siyata vehicle mounted android based devices provide a direct serial interface to a MPT or DMR TierIII radio body and with SmartBridge Mobile provide an excellent multi-function interface for voice and data communications. So now you can select from a Samsung tablet or a dedicated device such as the Siyata. These are available in NZ/Australia and UK directly from Logic Wireless. Check for suppliers in other countries.

PTT Buttons

We have added support for BLE PTT buttons and will shortly have those available for purchase. These make an excellent alternative for PTT functions when using wired or wireless headsets. The buttons measure about 28mm diameterand pair in seconds to SmartBridge enabled tablets and the Siyata devices. These use standard CR2032 batteries and should last 12 months of normal PTT usage.

Keep in touch!

We have a number of exciting new developments underway with all SmartBridge products (and some new ones) that will deliver further productivity and operational efficiency. If you have a question, suggestion or want to chat about an opportunity give us a call!

Mobile - Info

SmartBridge Phone and SmartBridge IO – MPT and DMR Applications

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Full Press release here: FreshRF press release – SmartBridge Phone – Jan 2018

January 04, 2018 – The team at FreshRF specializing in MPT and DMR applications and products is ringing in the New Year in with the latest SmartBridge products – SmartBridge Phone and SmartBridge IO.

SmartBridge Phone is an Android app incorporating complete radio protocol control stack. It connects to and delivers complete user and control interface for Tait radio bodies operating on MPT and DMR. SmartBridge Phone builds on the proven architecture of earlier apps; SmartBridge Dispatcher and SmartBridge Mobile. SmartBridge Phone will also be available through Google Play.

SmartBridge Phone combines radio head display and control with increased usability and operational benefits in one device, the user’s phone. With most radio users also carrying a smart phone, SmartBridge Phone leverages the capabilities and cost structures of widely accepted Android smartphones. These already have GPS, WiFi, Bluetooth, LTE, and a full color touch screen.

Many phones already have IP ratings and are designed for rugged operational environments.  SmartBridge Phone is made to meet user experience expectations of voice and messaging but with operations requirements of radio users. Leveraging existing technology means reduced vehicle cab clutter and power requirements, simplified installation, and a broadened appeal of using 2-way radio communications.

SmartBridge Phone and SmartBridge Mobile provide a simple integration path for new technology appearing in vehicles using Android Auto OS. It delivers a UI suitable for the next generation of 2-way radio™s and operational requirements.

SmartBridge Phone will enable future delivery of features that leverage the power of the other œradios€ inside smartphones, including 4G/LTE, WiFi, and Bluetooth. This will deliver a common user interface and capability irrespective of voice or data medium and can be automatically switched between network types based on coverage, eg PMR and PTToIP.

SmartBridge Phone and SmartBridge Mobile offer user-centric benefits such as full contact integration for touch dialing, AVL/GPS tracking, messaging, missed calls, call and message logs, configurable operations/status reporting, welfare/lone worker, all easily configured by users. Coupled with a suitable RF body, SmartBridge Phone delivers radio functionality for group and individual calls and complete radio management.

Andrew Thompson at FreshRF said, “The release of SmartBridge Phone completes our technology stack, enabling a downloadable user interface for radios covering three key requirements: dispatcher, mobile, and now phone. Coupled with SmartBridge Control, this provides a profound opportunity for simplifying radio use and management.”

SmartBridge IO is a wireless audio and radio control interface device connecting to the radio body and enabling SmartBridge apps to wirelessly control the radio body for calls, messages, status, and network connection status, including RSSI. Audio interfaces deliver speaker and mic line level audio over hands-free car kits and introduce I/O lines that can be used to trigger changes to GPS reporting rates and status notifications whether over radio or IP networks. SmartBridge IO will work with all SmartBridge apps.

SmartBridge IO ensures that legacy radios can be upgraded to a modern UI with increased functionality and when ready for DMR, a new body put in to suit with no user training. FreshRF are now in the final stages of organizing cables and case for SmartBridge IO and expect to formally launch both products in February 2018 alongside a new OTAP and remote provisioning infrastructure.

The January app release will ensure that radio users receive the most comprehensive and easy to use radio interface and one that can be updated fleet-wide automatically without any of the typical firmware upgrade issues. In the near future, expansions will include setting updates from SmartBridge Control to make it simple to change all user and operations focused configurations in any single or group of SmartBridge apps.

Kevin Dove, CEO at Dove Communications and a Director of PushWireless a 50 site DMR TierIII network in New Zealand, said, “We have been extremely impressed with the technical, operational, and user focused insight that the FreshRF team and products bring to radio. This latest innovation, and the roadmap we have seen will be a major step forward for radio networks, dealers, and customers. We are very excited about the commercial opportunities this product set opens up.”